THE BATCHA GUARANTEE
Showroom quality. Without the marked-up price tag.
No sales theatrics. No inflated “was” prices. No showroom or warehouse costs in what you pay. Just products priced honestly for the Australian market.
UP TO
68%
Of the retail markup removed.
RETURNS
28 days
To return, from delivery.
QUALITY
Vetted
Verified quality.
01 / THE BATCHA GUARANTEE
Three promises.
The price is the honest price.
Up to 68% of the retail markup removed: middlemen, warehousing, speculative stock, and unsold inventory. No prices lifted in October to be marked down for Black Friday. It holds year round.
28 days to return, from delivery.
From the day it arrives, not the day you ordered.
Skip the showroom. Keep the quality.
Every supplier is vetted in person by founders with decades of combined experience in manufacturing, efficiency, and supply chain optimisation. You pay for the product, without losing out on the quality you see in a showroom.
To return, email sales@batcha.com.au. Full terms are in the refund policy.
Your rights under Australian Consumer Law apply automatically, on top of all of this.
02 / QUESTIONS
Asked, and answered.
Is BATCHA a real Australian company?
Yes. BATCHA is a trading name of JDT GROUP PTY LTD, ABN 18 685 974 332, based in New South Wales, and you can reach the team at sales@batcha.com.au.
How does BATCHA check the quality of its furniture?
We visit every supplier we work with in person. We check the manufacturing standards, the materials, the construction, and the quality control.
Is BATCHA furniture lower quality because it costs less?
No. The price is lower because the retail layers are removed: the showroom, the middlemen, and the warehouse. You pay for the product, without losing out on the quality you see in a showroom.
What is the BATCHA return policy?
You have 28 days to return, from delivery. Email sales@batcha.com.au and we send the instructions. The piece comes back unused, in its original packaging. The full terms, including return shipping, are in the refund policy.
Does BATCHA run sales?
No. There are no sales, no seasonal events, and no inflated “was” prices. The price is the honest price, and it holds year round.
03 / THE PROOF, IN FULL
Read the whole argument.
Pay for the product. Not the brand.
We're here to fight for the Australian consumer, not squeeze them for profits.